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Academic Assistance and Support

Get help with course planning and registration, staying on track to your degree, and connecting with the right resources.

Quick Help

Email:

undergrad@comminfo.rutgers.edu

mcm@comminfo.rutgers.edu

mi@comminfo.rutgers.edu

sciphd@comminfo.rutgers.edu

gradadmissions@comminfo.rutgers.edu

Phone: 848-932-7550

Visit: SC&I building, CI-214, College Avenue Campus

Staff talking to student

Explore

  • Undergraduate Advising — meet with an advisor; use Live Chat during add/drop and preregistration; visit drop-in hours
  • Graduate Advising — connect with your graduate program director (MCM, MI, Ph.D.), faculty concentration coordinators, or student services graduate support staff for program-specific guidance
  • Enrollment and Registration — understand policies and timelines; learn how to add/drop, register, and resolve holds
  • Study Abroad — options and advising to integrate international study into your plan
  • Applying for a Diploma — steps and deadlines to certify your degree and apply to graduate
  • Grade Appeals — process, eligibility, and how to submit an appeal

Outcomes at a Glance

86%

Of SC&I Graduating Students Report Positive Outcomes

 (76% employment, 10% graduate enrollment)

Source: Post-Graduation Survey, 2022.

80%

Of SC&I Graduating Students Report Positive Outcomes 

(69% employment, 18% graduate enrollment)

Source: Post-Graduation Survey, 2024 

Undergraduate Advising

Add/Drop and Preregistration periods

  • Advisors will be available through an Undergraduate LiveChat. Students who have general questions or need academic information can visit the chat room site to connect with an undergraduate advisor.
  • Undergraduate Live Chat 

The LiveChat is available during the following hours of the Add/Drop and Preregistration periods:

  • Monday: 9-12 p.m. and 1:30-4 p.m.
  • Tuesday: 9-12 p.m. and 1:30-4 p.m.
  • Wednesday: 9-12 p.m. and 1:30-4 p.m.
  • Thursday: 9-12 p.m. and 1:30-4 p.m.
  • Friday: 9-12 p.m. and 1:30-4 p.m.

Advising outside of the add/drop and preregistration periods

SC&I academic advising will continue to be offered both remotely and in person, allowing our students the greatest extent of flexibility. Students can book an appointment with an undergraduate SC&I advisor, visit the office (CI-214) during our drop-in advising hours, or call or email us.

Students can schedule an academic advising appointment using the SC&I Appointment Scheduler.

Students who schedule academic advising appointments may have the option of an in-person session or a virtual session based on the availability of academic advisors.

In-person drop-in advising in CI-214 is available during the following days/times (after the add/drop and preregistration period):

  • Monday: 9- 11:30 a.m. and 2-4 p.m.
  • Tuesday: 9-11:30 a.m. and 2-4 p.m.
  • Wednesday: 2- 4 p.m.
  • Thursday: 9-11:30 a.m. and 2-4 p.m.
  • Friday: 9-11:30 a.m. and 2-4 p.m.

Email: undergrad@comminfo.rutgers.edu
Phone: 848-932-7550
Please allow up to 24 hours for a response. 

Advising Contacts:
Rutgers Business School Advising Center 
Mason Gross Advising Center
School of Environmental and Biological Sciences Advising Center 
School of Arts and Sciences Advising Center 
More support: University Student Success


Follow SC&I Student Services on social media
X: @SCI_Advising
Instagram: ru_sci_advising
 

Students sitting on wall

Graduate Advising

Graduate students in SC&I are encouraged to contact the Office of Student Services for academic assistance and support. Student services staff are available to assist with application and admission, registration and enrollment, and degree monitoring and certification.
   
Information about the academic programs, policies, and procedures is also available online, in the university catalogs, and in the some departments' program handbooks. Graduate students seeking guidance on career pathways should consult appropriate program faculty. 

During the registration period, graduate students may contact Student Services if they encounter any problems with registration or need special permission to enroll in designated courses.
See more information in the Master's Student Guide.

Quick help: 848-932-7550
• MCM: mcm@comminfo.rutgers.edu
• MI: mi@comminfo.rutgers.edu
• Ph.D.: sciphd@comminfo.rutgers.edu

Resources:
Master’s Student Guide
Ph.D. Program Handbook and Key Forms

Academic Advising - Staff talking to a student

Enrollment and Registration

    • Open WebReg (online registration system).
    • Click Login for Rutgers Students.
    • Enter your NetID and NetID password.
    • Select the appropriate semester.
    • Scroll down and enter each course’s 5-digit index number in the fields after “Pfx.”
    • Find index numbers in the University Schedule of Classes (they appear in a green box with the course details).
    • Click Add Courses.
    • Your added courses will appear on the right side of the WebReg screen.
       

  • Use the University Schedule of Classes: 

    • Select the term.
    • Select New Brunswick.
    • Select Graduate.
    • On the next screen, choose your curriculum from the drop-down to view all available courses for that semester.

    Tip: Use the University Schedule of Classes to find available courses and to build, compare, review, and register schedules.
     

  • Student Unofficial Transcript and Grades System
    Currently enrolled students can use the Student Unofficial Transcript and Grades System to view class schedules, semester grades, full transcripts, and transfer course credits.

    Transcript data is unavailable during updates on Fridays from 6–8 p.m.

    Official Transcript and Enrollment Verification
    Request an official transcript via the Transcript/Enrollment Certification & Term Grade Report system. For student enrollment verification, use the Get Verification Form section in the same system.

  • The New Brunswick Registrar:

    • serves as the custodian of student academic records
    • maintains essential processes
    • answers inquiries with confidentiality and integrity for students, faculty, and administrators.

    Services include:

    • Registration
    • Transcripts and verifications
    • Posting grades and degrees
    • Residency changes
    • Academic calendars
    • Name/address changes
    • Veterans’ benefits
    • Awarding diplomas
    • Graduation and commencement information
       
Bologna

Study Abroad

Diversify your college career and develop new intellectual interests, challenge assumptions about your own and others’ cultures, build cross-cultural skills of value to future employers and create exciting memories!

As a Rutgers student, you have access to programs all over the world, where you’ll be able to attend classes and earn credits while gaining first-hand knowledge of another language and culture.

For additional information, students are encouraged to reach out to the Rutgers Global–Study Abroad. When you choose an approved program, the Center will:

  • Provide pre-travel orientation, assistance and support.
  • Ensure that credits for courses taken abroad are transferred to the RU registrar’s system.
  • Provide you with information about health and travel insurance.
  • Advise you about enrolling and accommodations at the foreign university.
  • Contact Student Services if you have questions.
  • For more information about Study Abroad opportunities and to contact a Study Abroad representative, visit the Rutgers Global–Study Abroad.
Convocation picture of all students standing 2025

Applying for a Diploma

Degree candidates must file an Online Diploma Application. Pending applications are forwarded to Student Services for certification. 

Graduate Students Application Deadlines

  • January 2 for a January-dated degree
  • April 1 for a May-dated degree
  • August 15 for an August-dated degree

Undergraduate students (New Brunswick): You must apply for graduation by the deadlines listed on the Undergraduate Diploma Application website. Because SC&I is not a four-year school, follow the deadline of your admitting school. 

Need to change terms? 

Graduate students should email Student Services to cancel the original, then submit a new application. See the Office of the Registrar, Graduation and Diploma Information for details.
 

Graduate picture on a book and a pen on the side

Academic Policies

and Procedures

Grade Appeals

Start with your instructor. If unresolved, write to the department chair/program director. The appeal must be in writing (email is fine). Final review (process only) may be appealed to the Associate Dean Susan Keith.

Deadlines 

  • In-progress work: email the chair/program director within two weeks of being notified of the grade
  • Final course grade: email within four weeks of the official posted grade
  • Decision timing: you’ll receive a written decision within four weeks of filing (excluding breaks)

How to Appeal Effectively

  • Attach or provide any relevant supporting documentation, including syllabus, any assignments, or other grades samples of your work in the course.
  • Be specific: show how your work meets the criteria; explain ambiguities; document late-work exceptions.
  • Stay professional; GPA isn’t relevant to the appeal itself.
  • If unsuccessful and the outcome affects progress, meet with an academic advisor to plan next steps. 

Contacts

Undergraduate classes 

Graduate students

Academic Integrity

Academic integrity is the foundation of learning at Rutgers: cite sources, do your own work, report data honestly, treat others ethically, and follow your field’s standards.
Learn more:  Academic Integrity |  University Code of Student Conduct

Have Questions?

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