Completed dissertations, 1961 – Present

Design For Sensemaking in Complex and Ambiguious Medical Situations

Organizational Image and Reputation Construction By Various Stakeholders Using Social Media

Assessing the Quality of User-Generated Content in the Presence of Automated Quality Scores

Clarifying User's Information Need in Conversational Information Retrieval

The Neoliberal "Do-Good" Spirit: A Study in Unilever’s Digital Communication of Corporate Social Responsibility

Interactional Achievement of Nutrition Talk in Everyday Life

Analysis of a Local Music Scene’s Record Labels as a Network of Resistance to the Demise of Vinyl Record

Resolving Identity Tensions Across Communication Contexts: An Ethnography of Young Jewish Adulthood in New York City

Exploring the Information Practices of Cannabis Nurses

Brokering Resilience: A Comparative Study of Humanitarian Organizations Serving Refugees in South Korea and the United States During the COVID-19 Pandemic