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  • Credits: 3 Prerequisites: 04:189:101, 04:192:200. Open only to Major Corequisites: None

    Organizations represent themselves to various stakeholder groups, both inside the organization and within the environment. In doing so, organizations encounter issues of reputation and identity. Combining theoretical foundations and a case study approach this course will examine these issues critically and analytically.

    Learning Objectives

    Upon successful completion of this course, students will be able to:

    • Explain fundamental concepts of organizational reputation and representation.
    • Describe the importance of reputation and representation as an organizational asset.
    • Identify approaches to communication that enable organizations to build, manage, and protect reputation and representation.
    • Apply the theoretical and practical aspects of reputation and communication in a real-world context.