Antivirus software problems

HeathQuad · 03-23-2006, 11:11 AM

I was using the AVG free antivirus but evidently must have gotten a virus. I swapped over to the Panda antivirus program and it found 16 viruses or problems on the computer and corrected those. Now I have a problem that every time I restart the computer I cannot connect to the Internet unless I shut down the antivirus program.

It doesn't matter which antivirus program I am using, I cannot connect to the Internet with one running. Panda has not been too quick to answer my e-mails this morning. Has anyone else had this kind of trouble before? As soon as I shut down the antivirus program I can connect to the Internet immediately.

Heath

Patonb · 03-23-2006, 01:15 PM

sounds like yu removed something bad. Your "prblem" panda removed might have been spyware and not a virus. Try a sytem restore... And find out what it was removing. Sometimes the removal of problems cause more issuses.

HeathQuad · 03-23-2006, 01:27 PM

The same thing was happening when I was using the other antivirus program. So I really don't think it was any thing panda created. We were thinking or hoping that it was just a bad update that was causing a conflict on the computer so that it is why we uninstalled AVG and installed Panda to say if that would correct the problem. It didn't.

Heath

nick · 03-23-2006, 01:29 PM

Sounds to me like you may have downloaded a virus. It doesn't want you to have protection while on the internet so they can view passwords, and other personal information. There are people who can count the key strokes you are taking and determine what you type.
A family member of mine works as a computer programmer and says that McAfee Antivirus is the best out there. You do have to pay for the service. I think I payed $75.00 for the year.
I just use the Yahoo Spyware. I downloaded it for free and have it on my toolbar. I scan with Spyware everytime before shutting down my computer.

www.McAfee.com

jukespin · 03-23-2006, 02:57 PM

Quote:

Originally Posted by nick

I just use the Yahoo Spyware. I downloaded it for free and have it on my toolbar. I scan with Spyware everytime before shutting down my computer.

Which one? I google Yahoo Spyware and get the Yahoo homepage but a big list of spywares is offered.

HeathQuad · 03-23-2006, 03:18 PM

I believe you have to download the Yahoo toolbar in order to be able to use the Yahoo anti-spyware program. It is bundled with the toolbar not a stand-alone program.

jukespin · 03-23-2006, 03:32 PM

Shit; it doesn't support Firefox "my browser".

PN · 03-23-2006, 09:42 PM

Hello Heath,

I've been using the Panda Titanium Antivirus starting with 2005 and now Panda Titanium Antivirus + Antispyware 2006 for over a year. I was really impressed with the Antispyware killer in the 2005 version, but I did have install issues on more than one occasion. The Panda 2006 found a small piece of the free AVG and it would not install. I had to reinstall AVG and then uninstall it before I was able to install Panda 2006. I still think it's a good AV, but I believe it is on its way to bloatware and I'm thinking about trying NOD32.

You can check out your antivirus program by visiting the independent Virus Bulletin.

By the way, Panda does bury their Tech support, so give this email address a try: techsupport@pandasecurity.com

HeathQuad · 03-25-2006, 12:05 PM

Okay, I think I have found the problem. When ever I turn off the firewall protection on the Panda Antivirus I'm able to connect to the Internet with no problem. After contacting panda support and reconfiguring Panda's firewall I'm still unable to connect to the Internet as long as the firewall is enabled.

They say there is probably a conflict between the old firewall always using (Zone Alarm) and Panda. That even though I uninstalled the old firewall that there is probably some files or registry entries that still remain. I have never fooled with registry very much so I'm not sure how to look up or find these remaining files.

Is there a program that would allow me to look up the zone alarm and help me completely eradicate the zone alarm files from my computer?

Heath

LaoziSailor · 03-25-2006, 01:51 PM

Heath, sorry for your problems buddy. Only sarcasm from me here, ...we can thank our buddy Billy for this monstruosity called WinHell. No such problems in OS/2, Linux, MacOS -- you just throw stuff into the garbage and it's gone.
It's just his schizo attitude that had him design a registry that is so (IMO) unnecessarily complex.

I'm using Kaspersky and if you check leschinsky's call for help you may find some other pearls of wisdom.

Cheers!

03-23-2006, 11:11 AM	#1
HeathQuad Senior Member Join Date: Feb 2004 Location: Alabama Posts: 910	Antivirus software problems I was using the AVG free antivirus but evidently must have gotten a virus. I swapped over to the Panda antivirus program and it found 16 viruses or problems on the computer and corrected those. Now I have a problem that every time I restart the computer I cannot connect to the Internet unless I shut down the antivirus program. It doesn't matter which antivirus program I am using, I cannot connect to the Internet with one running. Panda has not been too quick to answer my e-mails this morning. Has anyone else had this kind of trouble before? As soon as I shut down the antivirus program I can connect to the Internet immediately. Heath

03-23-2006, 01:29 PM	#4
nick Senior Member Join Date: Nov 2003 Location: Suburb Near Chicago Posts: 670	Sounds to me like you may have downloaded a virus. It doesn't want you to have protection while on the internet so they can view passwords, and other personal information. There are people who can count the key strokes you are taking and determine what you type. A family member of mine works as a computer programmer and says that McAfee Antivirus is the best out there. You do have to pay for the service. I think I payed $75.00 for the year. I just use the Yahoo Spyware. I downloaded it for free and have it on my toolbar. I scan with Spyware everytime before shutting down my computer. www.McAfee.com __________________ ----------- Eddie

03-23-2006, 03:32 PM	#7
jukespin Senior Member Join Date: Oct 2005 Location: Placerville, Calif., U.S.A. Posts: 1,707	Shit; it doesn't support Firefox "my browser". __________________ "Sometimes I just sets and thinks... and sometimes I just sets." Otis Redding I think

03-23-2006, 09:42 PM	#8
PN Moderator Join Date: Jul 2001 Location: California Posts: 5,586	Hello Heath, I've been using the Panda Titanium Antivirus starting with 2005 and now Panda Titanium Antivirus + Antispyware 2006 for over a year. I was really impressed with the Antispyware killer in the 2005 version, but I did have install issues on more than one occasion. The Panda 2006 found a small piece of the free AVG and it would not install. I had to reinstall AVG and then uninstall it before I was able to install Panda 2006. I still think it's a good AV, but I believe it is on its way to bloatware and I'm thinking about trying NOD32. You can check out your antivirus program by visiting the independent Virus Bulletin. By the way, Panda does bury their Tech support, so give this email address a try: techsupport@pandasecurity.com __________________ Rock bottom is relative to how high you bounce when you hit. --General George Patton Complex problems need to be solved collectively. ––Paul Nussbaum usc87.blogspot.com

03-25-2006, 01:51 PM	#10
LaoziSailor Senior Member Join Date: May 2004 Location: Toronto, Canada Posts: 1,599	Heath, sorry for your problems buddy. Only sarcasm from me here, ...we can thank our buddy Billy for this monstruosity called WinHell. No such problems in OS/2, Linux, MacOS -- you just throw stuff into the garbage and it's gone. It's just his schizo attitude that had him design a registry that is so (IMO) unnecessarily complex. I'm using Kaspersky and if you check leschinsky's call for help you may find some other pearls of wisdom. Cheers! __________________ Han Tacoma ~ Artificial Intelligence is better than none! ~

03-23-2006, 01:15 PM	#2
Patonb Senior Member Join Date: May 2004 Location: Ottawa, Cdn.....eh Posts: 3,270	sounds like yu removed something bad. Your "prblem" panda removed might have been spyware and not a virus. Try a sytem restore... And find out what it was removing. Sometimes the removal of problems cause more issuses.

03-23-2006, 01:27 PM	#3
HeathQuad Senior Member Join Date: Feb 2004 Location: Alabama Posts: 910	The same thing was happening when I was using the other antivirus program. So I really don't think it was any thing panda created. We were thinking or hoping that it was just a bad update that was causing a conflict on the computer so that it is why we uninstalled AVG and installed Panda to say if that would correct the problem. It didn't. Heath

03-23-2006, 03:18 PM	#6
HeathQuad Senior Member Join Date: Feb 2004 Location: Alabama Posts: 910	I believe you have to download the Yahoo toolbar in order to be able to use the Yahoo anti-spyware program. It is bundled with the toolbar not a stand-alone program.

03-25-2006, 12:05 PM	#9
HeathQuad Senior Member Join Date: Feb 2004 Location: Alabama Posts: 910	Okay, I think I have found the problem. When ever I turn off the firewall protection on the Panda Antivirus I'm able to connect to the Internet with no problem. After contacting panda support and reconfiguring Panda's firewall I'm still unable to connect to the Internet as long as the firewall is enabled. They say there is probably a conflict between the old firewall always using (Zone Alarm) and Panda. That even though I uninstalled the old firewall that there is probably some files or registry entries that still remain. I have never fooled with registry very much so I'm not sure how to look up or find these remaining files. Is there a program that would allow me to look up the zone alarm and help me completely eradicate the zone alarm files from my computer? Heath

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