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Old 08-29-2012, 01:12 PM   #11
fuentejps
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fuentejps, they are rebuilding it from scratch. It's getting them to do it quickly that will be the challenge now. If all goes according to plan, I'll have my chair ordered tomorrow.
The kicker is., they not only got the front width wrong, they also screwed up the seat depth, and the seat back was way too high.

I wonder if they read these boards?
tilite is at a 7-10 day build now. if its longer its your dme not communicating. get a cad, post it here.
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Old 08-29-2012, 01:28 PM   #12
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The challenge with Ti right now is not the quick build but getting them to ship the damn chair to where it belongs. My chair was tracked down left on the loading dock for over a week. You would think they would ship it priority? Nope, taking 4 full days to get to PA.

To your original question, CAD! CAD! CAD!
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Old 08-30-2012, 03:44 PM   #13
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Hey, Rollin. So can I assume you accepted the chair that way?
yea, well it's partly my fault. first off, my dme had the measurements all screwed up so he told me to give him what i wanted and he'd send it in. i asked which tilite chair it was. he said he didn't know, it was just a damned good one...go figure. so i went to the site and from the numbers figured out it was a zra. went over the order form and figured 13.5 was the only no charge option.

then i was asking on good old carecure and somebody told me you could choose different widths. i called the dme a week before and changed from 16" depth to 17. when i found out about the footrest width it was like 3 weeks in but i called anyway.

i had only ordered a quickie gpv and a colours eclipse before. the tilite order form was a little overwhelming to me or either i was reading too much into it. my dme ordering the 13.5 is what thru me off. either way, i gotta take partial blame.
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Old 08-30-2012, 04:22 PM   #14
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Rollin, are you happy with the chair, anyways?
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Old 08-30-2012, 07:43 PM   #15
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Rollin, are you happy with the chair, anyways?
NO....
i'm like you, my feet are everywhere. i'm used to my feet being together on the footrest. 10" or even 11 would have worked. plus there's not enough angle on the legs to hold my legs together. they splay wide open.

if you can get it fixed, i suggest you do.

somebody said i'd get used to it but it's been 5 yrs and i've never felt comfortable in this chair.
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Old 08-30-2012, 09:06 PM   #16
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Damn, that sucks. Mine is gone and being replaced. I wish you would have had the same luck. Well, if it's 5 years, sounds like time for a new chair.

I will say one thing for the chair, it sure was gorgeous.
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Old 08-31-2012, 06:53 PM   #17
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Damn, that sucks. Mine is gone and being replaced. I wish you would have had the same luck. Well, if it's 5 years, sounds like time for a new chair.

I will say one thing for the chair, it sure was gorgeous.
it'll look even better with everything right on it.
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