OK, yesterday I was excited about my new phone. Today I want to smash it in the ground and roll over it until the concrete eats it. Why does it have to be so damn confusing? 2 hours yesterday and 2 today and no progress. I've loaded the sim, but can't transfer any files to it. I loaded all the software, plugged it up and nada. Ive looked all over the website and i cant figure out crap. Arrgghh!