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Thread: Customer service at your DME company!!

  1. #21
    Ok thanks everyone I really appreciate the comments and Oddity we're cool. I apologize that I am a sensitive guy and yesterday was just a bad day. I have been working from home I am a T-10 para. My wife is sick been diagnosed with MS 18 years now. I work from home to take care of her and make sure she's ok. Yesterday was a bad day for her and I was just upset at what she has to go through. So I am sure you can understand why I got mad and maybe over sensitive. So really thanks for the kind words from all of you and I will stay. I guess we all have bad days right Peace and keep rolling.

  2. #22
    Does Indiemed accept Medicare assignment for payment?

  3. #23
    Hi gjnl, Unfortunately we accept no insurance. We decided to be all cash pay which allows us to provide lower prices on products. We don't have the over head of hiring billers and paying for the billing software. However you can contact me any time if your looking for a lower price I will do my best to negotiate.

  4. #24
    Senior Member McDuff's Avatar
    Join Date
    May 2004
    Location
    Dallas area, Tx
    Posts
    3,420
    I use IndeMedical for all my "pay for" supplies, good people, good service, and real good prices, hard to beat 'em. Glad you're staying Nick, even though I am mostly a lurker these past few years.

    Gjnl - for my medicare supplies, I use utimedical.com , they are in the same spectrum as Indemed in customer service, they work hard for you to get the most bang for your medicare buck.
    "a T10, who'd Rather be ridin'; than rollin'"

  5. #25
    I've bought from you online. Very pleased with the quick service and delivery.

  6. #26
    Every time I see the title of this thread it makes me laugh. I thought it was someone posting a new oxy-moronism.

  7. #27
    Thanks McDuff we value every customer and every order. We're a small company so word of mouth help us a lot. Hey don't ever hesitate to contact me direct if I can ever be of assistance. I really love my job helping people with their supplies!

  8. #28
    Thanks 2drwhofans appreciate the reply and your business. Don't hesitate to contact me direct if I can ever be of any assistance. Have a great day!

  9. #29
    We've now gone from 20 people that use this site to 19.

  10. #30
    Quote Originally Posted by Patton57 View Post
    We've now gone from 20 people that use this site to 19.
    If you are referring to "sanatino" above, he was banned for posting spam links, in violation of our rules.

    (KLD)
    The SCI-Nurses are advanced practice nurses specializing in SCI/D care. They are available to answer questions, provide education, and make suggestions which you should always discuss with your physician/primary health care provider before implementing. Medical diagnosis is not provided, nor do the SCI-Nurses provide nursing or medical care through their responses on the CareCure forums.

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