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Thread: Delta Airlines New Rules on Traveling with Service and Comfort Animals

  1. #21
    Senior Member Domosoyo's Avatar
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    Thanks! Yeah it will be interesting to hear back from the service dog organization. They usually do send emails to everyone when there are changes

  2. #22
    Quote Originally Posted by gjnl View Post
    Delta Airline Forms to be uploaded to Delta, 48 hours in advance of flight.

    Passenger traveling with a trained service animal: Veterinary Health Form at https://www.delta.com/content/dam/de...uiredForms.pdf
    This form must be completed by a veterinarian professional and requires Customer's Name, date of the last Rabies Vaccine, date of the last Distemper Vaccine, Animal', License number, Date of License issued, State where license issued, Name of the Veterinarian practice, phone number, printed name of the Veterinarian and his/her signature.
    Other than the fact that it might be horribly inconvenient to obtain said documentation with in 48 hrs of traveling, I don't see this violating anything explicitly stated in the ADA.


    Quote Originally Posted by gjnl View Post
    It doesn't say that a public entity cannot ask for documentation of the animal's health or vaccination records.

    I don't think this is necessarily a bad thing to require, but where/how is the line drawn for where/when documentation of this nature is required and by whom? Can an airline arbitrarily decide to require it or anything else they decide upon? I don't have to show anything but my dog's license and rabies tags (I think) if I were approached in public by an Animal Control officer. Does Delta now have more authority than law enforcement? What other requirements can they dictate in order to keep things up to their standards without any sort of legislation behind it?

    Is this creating an additional hoop intended to discourage people with fraudulent service and/or support animals from flying with them? I hope so. But does it create some unnecessary and unfounded scrutiny for people with legitimate service animals (and otherwise abiding by the law), in my opinion, absolutely! I'm sure (or at least would like to give them the benefit of the doubt) that Delta's intentions in this are not to ultimately infringe upon our civil liberties in any way - I get what they're trying to do, but I don't they're going about it in the "right" way. Like i said, I'm in favor of [slightly] tighter regulations, but it needs to be written into law and enforced across the board... not just randomly declared by an airline... ya know, the whole equality thing....

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  3. #23
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    Quote Originally Posted by daveh0 View Post
    Other than the fact that it might be horribly inconvenient to obtain said documentation with in 48 hrs of traveling, I don't see this violating anything explicitly stated in the ADA.





    I don't think this is necessarily a bad thing to require, but where/how is the line drawn for where/when documentation of this nature is required and by whom? Can an airline arbitrarily decide to require it or anything else they decide upon? I don't have to show anything but my dog's license and rabies tags (I think) if I were approached in public by an Animal Control officer. Does Delta now have more authority than law enforcement? What other requirements can they dictate in order to keep things up to their standards without any sort of legislation behind it?

    Is this creating an additional hoop intended to discourage people with fraudulent service and/or support animals from flying with them? I hope so. But does it create some unnecessary and unfounded scrutiny for people with legitimate service animals (and otherwise abiding by the law), in my opinion, absolutely! I'm sure (or at least would like to give them the benefit of the doubt) that Delta's intentions in this are not to ultimately infringe upon our civil liberties in any way - I get what they're trying to do, but I don't they're going about it in the "right" way. Like i said, I'm in favor of [slightly] tighter regulations, but it needs to be written into law and enforced across the board... not just randomly declared by an airline... ya know, the whole equality thing....
    It will be interesting to see how these requirements hold up and if there are challenges in the courts, won't it?

  4. #24
    Senior Member Domosoyo's Avatar
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    Delta's additional policies about flying with service dogs is on their website. It looks like they will not require a very recent health certificate, as they had stated previously, and you will also be able to do on-line or curbside check-in rather than having to wait at the airline desk. The biggest burden is on emotional support/psychiatric support animals which is where the biggest problems seem to be. My daughter slips her service dog's shot records in the dog's pack as well as a copy of the ADA guidelines for service dogs so that is no change for her. One additional checkin at the airport (or online; for service animals only) is all so I'm pretty satisfied with this change. As always, check all of this out before you fly with a call a couple days before you leave with the airlines.

    https://news.delta.com/updated-requi...upport-animals

  5. #25
    Senior Member Domosoyo's Avatar
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    Update:

    We just flew from Phoenix to Minneapolis on Delta with a service dog. The change in policy for service, companion and support dogs by Delta, United and American (probably all at this point) has made a huge impact in dogs at the airport. Last year the terminal was full of dogs, the pet relief area was crowded and our flight had six dogs on it. This year we saw no other dogs at the airport. From a service dog perspective we saw very little difference in our airport procedure. We just filled out a little online verification, received a confirmation number and that was it. The only snag was that the confirmation number was not attached to our ticket so the ticket agent gave us a little grief about not seeing a service dog on our tickets. Luckily we were able to give her the confirmation number. Even if we didn't have the confirmation number they are supposed to be able to add a service dog to a ticket on the spot. I would not advise that. My daughter added her service dog about three weeks before the flight. She will be contacting Delta to let them know that part of their online process broke on her.

    My daughter was very happy about the impact the new guidelines have had. The biggest abuses we noticed over the last few years were the emotional, companion and support animals. She has had unruly dogs charge her service dog, we've seen puppies with service jackets on, un-neutered pit bulls....and really, just too many abuses to list at airports. Those are the very dogs that are most affected by the new guidelines. Many more hoops to jump though vs. service dogs as well they should. Service dog status is reserved for persons with profound disabilities. They don't need more barriers.

    It will be interesting to see how long these new guidelines make a difference before the fakers come up with their new game plan. Just purchasing a jacket online isn't going to cut it anymore.

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