NuMotion has started using a new company for mobility batteries.
Brightway Group LLC.
Wondering if anyone has used them and what kind of experience are you having??
They are offing no questioned asked replacement with in the 1st year as long as you are charging them 8+ hours each day.
Think this is the company...
http://www.bwgllc.com/
The problem with their replacement policy is how can you prove they're being charged correctly, everyday?
goodluck with anything from numotion that place is a joke
to alcohol the cause of-and solution to-all of lifes problems[homer simpson]
Originally Posted by Rustyjames
You dont have to prove it...but you would be surprised how many people have no clue that they need to be charged everyday!!
Many dont have a choice on DMEs when its tied to there insurance coverage only giving one DME to use.
When in doubt and you have issues with your local NuMotion and or staff email CEO of NuMotion Mike Swinford he has a great open door policy!
Mike.Swinford@numotion.com
Are the BWG batteries made in China?
4xquad
Rollpositive, I sent him my post and he replied a short time later, thanks. He said he would get back with me!!
Look below for my reply
Rollpositive, I sent my post to your link, he responded in a short time. Said he would get back to me!!!
NuMotion switched to the cheap Briteway batteries from China for higher profit margin. They put these in my chair before I realized they weren't using MK Batteries anymore. After a few months one started leaking from the terminal post and began to short out my chair! Even the NuMotion tech admitted he has to replace them constantly because they won't even last a year! Insist on MK Batteries and don't let them tell you they can't get them. That's what they told me until I went up the chain to the regional store manager. She eventually admitted they had major issues with them and did not hesitate to order MKs for me.
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