Results 1 to 10 of 10

Thread: Don't purchase Firefly or Dragon fly from Rio Mobility

  1. #1

    Don't purchase Firefly or Dragon fly from Rio Mobility

    Hey forum wanted to let any one know who's interested in these products. I wouldn't purchase these as the US distributor Rio Mobility is taking your money and not shipping the product. I own a medical supply company and am a vendor of theirs. I have several customers who have paid and processed orders for these. I of course sent my order to Rio the US distributor and paid them to process and ship my orders. Nothing has shipped it's been close to two months now. Rio's position is they are waiting on couplers and clamps to ship these products. Today I have to refund thousands of dollars for orders that didn't ship. Very upset that my customers have to experience this level of service from me. Because I am at the liberty of a sub standard Distributor. That only cares about the dollar and not the community it's supposed to serve and provide services for.

  2. #2
    Senior Member
    Join Date
    Sep 2001
    Location
    middle georgia
    Posts
    1,603
    Quote Originally Posted by nmireles View Post
    Hey forum wanted to let any one know who's interested in these products. I wouldn't purchase these as the US distributor Rio Mobility is taking your money and not shipping the product. I own a medical supply company and am a vendor of theirs. I have several customers who have paid and processed orders for these. I of course sent my order to Rio the US distributor and paid them to process and ship my orders. Nothing has shipped it's been close to two months now. Rio's position is they are waiting on couplers and clamps to ship these products. Today I have to refund thousands of dollars for orders that didn't ship. Very upset that my customers have to experience this level of service from me. Because I am at the liberty of a sub standard Distributor. That only cares about the dollar and not the community it's supposed to serve and provide services for.

    contact john funjentes on here he has a better product than dragon fly I I am a quad super happy with my purchase from him a tad more expensive but better made quad friendly he has para friendly also


    john@bikeon.com he is on here I don/t spell great

  3. #3
    thx Vicky.
    yep, I have converted several failed rio orders to much better units. you get what you pay for.
    Quote Originally Posted by vjls View Post
    contact john funjentes on here he has a better product than dragon fly I I am a quad super happy with my purchase from him a tad more expensive but better made quad friendly he has para friendly also


    john@bikeon.com he is on here I don/t spell great
    Bike-on.com rep
    John@bike-on.com
    c4/5 inc funtioning c6. 28 yrs post.
    sponsored handcycle racer

  4. #4
    My Rio Mobility Dragonfly is several years old now and works well after a lot of DIY mechanical work. It's setup is not friendly. I happen to be mechanically inclined with bicycle experience; otherwise the Dragonfly would be unusable.

    My advice, unless you really enjoy fixing things, buy better. Like John says, you get what you pay for.
    Chas
    TiLite TR3
    Dual-Axle TR3 with RioMobility DragonFly
    I am a person with mild/moderate hexaparesis (impaired movement in 4 limbs, head, & torso) caused by RRMS w/TM C7&T7 incomplete.

    "I know you think you understand what you thought I said, but what I don't think you realize is that what you heard is not what I meant."
    <
    UNKNOWN AUTHOR>

  5. #5
    Yep agree John is a stand up guy we have worked with him in the past. Good company stands behind his products great customer service.

  6. #6
    Ditto here. I messed around on my own trying to save money with Hand cycles.They collected dust for years and then I sold them for 10% what i paid. Now with my Stricker from Bike-on I am having a blast and getting exercise and can do it independently. (20 miles earlier today) Contact John and he give you the straight facts.


    Quote Originally Posted by nmireles View Post
    Yep agree John is a stand up guy we have worked with him in the past. Good company stands behind his products great customer service.

  7. #7
    P.S. Thanks to nmireles for the warning. Hope it helps somebody out!

  8. #8
    Quote Originally Posted by pete4sake View Post
    Ditto here. I messed around on my own trying to save money with Hand cycles.They collected dust for years and then I sold them for 10% what i paid. Now with my Stricker from Bike-on I am having a blast and getting exercise and can do it independently. (20 miles earlier today) Contact John and he give you the straight facts.
    nice paul, good to hear your doing well. 1400 on my stricker this summer hoping for few more. my race bike doesn't get much love anymore. the stricker is a great unit. like i said, you get what u pay for.
    Bike-on.com rep
    John@bike-on.com
    c4/5 inc funtioning c6. 28 yrs post.
    sponsored handcycle racer

  9. #9
    thx for the kind words.
    Quote Originally Posted by nmireles View Post
    Yep agree John is a stand up guy we have worked with him in the past. Good company stands behind his products great customer service.
    Bike-on.com rep
    John@bike-on.com
    c4/5 inc funtioning c6. 28 yrs post.
    sponsored handcycle racer

  10. #10
    Senior Member djrolling's Avatar
    Join Date
    Mar 2005
    Location
    Salisbury NC
    Posts
    1,459
    I purchased my Stricker second hand from a girl in Germany and it is great. Set up right you will use it alot

Similar Threads

  1. firefly rio mobility
    By vjls in forum Equipment
    Replies: 22
    Last Post: 09-04-2016, 06:03 PM
  2. Replies: 13
    Last Post: 12-27-2010, 09:15 PM
  3. Replies: 0
    Last Post: 12-15-2009, 06:02 PM
  4. Can you purchase language packages for Dragon?
    By Dann21 in forum Computers
    Replies: 3
    Last Post: 01-01-2008, 11:50 PM
  5. Replies: 0
    Last Post: 12-10-2002, 01:18 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •