I'm ordering a new chair and doubt I want to go with a Tilite again. I've had six in the last few years and experienced and seen the decline in their customer service and willingness to provide info to a repeat customer.
Don't want another Top End, Quickie or Colors chair. Any other manufacturer out there who'll go thru insurance. I checked out Motion Composites already.
It's a shame Tilite/Permobile has gone the route they've taken. I really liked their chairs but refuse to support any company who doesn't support us.