I have the SmartDrive MX1+ and I also have the MX2. I really love the portable factor of the MX2 and the lack of a bunch of wires and things to connect
HOWEVER, the range is simply atrocious!!! Ive done various tests with my first MX2 and then I had it replaced, and I also tried a friends MX2 --- and each time, I could not get over 8-9KM which is about 5 miles. This is simply useless for my needs and purposes. I am also using it on flat, smooth surfaces, and barely any uphill. I tested it indoor in my university (which is huge, and my classes are far apart) and clocked about the same range -- 9KM/5.5 Miles maximum. My method is I am using my Smartphone to track the distance via GPS and it is extremely reliable so I know the numbers are accurate.
The thing is... the manual says we are supposed to be getting like 12miles.... and when I call MAX MOBILITY they say the same thing. I've sent my unit in and they've replaced it and its still the samr range.I'd be less stressed if they justy admitted it doesn't have much range. And it CANT have the same range as the previous one because the MX1 had a large external battery.
On the MX1 I would easily get 12-13 miles (20KM) and more, even.
Im super stressed out because this device has become a huge part of my life. I love keeping my manual chair and having an electric assist so as to save my shoulders....
has anyone had similiar experience with the range? if you dont have the MX1 to compare to, then do you know approximately how much distance/range you are getting with your MX2? I'd really appreciate some thoughts!
PS. It would be AMAZING if I could have the option to attach an external battery to my MX2+ in addition to the internal battery. Then I could double or triple my range! I dont know why that's not an option!!! if its about making money and not allowing us to use the MX1 battery, hell, I'd be willing to buy an MX2 external battery!