Never was able to come to a settlement in our mediation and was contemplating my options and then went to a regularly scheduled doctors appointment.
The discrimination against people with disabilities continues to be a systemic problem throughout Health First Medical Group (HFMG) facilities. Because of my ongoing disputes with HFMG group concerning issues with disabilities, I now have received retaliation for my actions.
During our years long attempt to find common ground for accessible exam rooms you requested I identify specific doctors that I needed to see who would then needed to accommodate me. One of these doctors was my urologist.
When I went to see him for my annual appointment he informed me that ?My demands are too much for one person and I cause too much disruption to his office.? for one person and it is too much for him to "accommodate such a small subset of the population".
He first suggested that I go to Florida Hospital or Orlando to see a neurogenic urologist because he was not able to treat a neurogenic bladder, I told him that was unreasonable. As the appointment concluded he informed me that he would monitor my kidneys and bladder but not treat my urinary tract infections and I needed to see a Infectious Disease physician.
This decision in itself is not discriminatory and can be seen as practical in light of my frequent urinary tract infections, however the attitude is totally unacceptable. If Health First management does not integrate the Americans with disability act legislation and philosophy into the services they provide their consumers this discrimination will continue.
Not only does it affect quality of care, but the amount of time and resources required for people with disabilities to access the care to start.
It is always been my point that all doctors offices need to accommodate everybody and anybody at any time as the ADA requires, specifically accessible exam rooms. Your inability to meet this requirement has put patients with disabilities on adversarial role with their physicians leading to poor care which is just another form of discrimination.
Health first still does not understand what it means to comply with Americans With Disabilities Act (ADA). Because compliance and integration with the law that is not being prioritize by top management, it is now a policy among your organization.
We are not a subset of the population, We are the population. Until the ADA is integrated into all aspects of Health First hospitals, physicians and laboratories this discrimination will continue.