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Thread: Windows 7 keeps losing Plantronics CS 50 mic

  1. #1
    Senior Member alan's Avatar
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    Windows 7 keeps losing Plantronics CS 50 mic

    Since I upgraded to Windows 7 from XP, my microphone is constantly being lost by Windows 7 after reboots and restarts after the computer is off. Occasionally, it isn't lost, but this shouldn't be happening. It was never lost in XP. We've tried plugging it into different USB ports, both in the computer and in my powered USB hub, with no difference in any place. Right now, it's in the hub, because it's easier to unplug it and plug it back in to let Windows rediscover it. Is there anything we can do to ensure that it doesn't get lost?

    Thanks for any help,
    Alan

    Proofread carefully to see if you any words out.

  2. #2
    Senior Member willingtocope's Avatar
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    Same computer? If not, suspect the cable first. If it is the same computer, see if there is an updated driver at the microphone's web site.

  3. #3
    Alan, you have gone through the Microphone Setup Wizard in Windows 7? In the past, Plantronics had free technical support for their headsets/products.
    The test of success is not what you do when you are on top. Success is how high you bounce when you hit the bottom
    --General George Patton

    Complex problems need to be solved collectively.
    ––Paul Nussbaum
    usc87.blogspot.com

  4. #4
    Senior Member alan's Avatar
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    I just tried the setup wizard. We'll see what happens.
    Alan

    Proofread carefully to see if you any words out.

  5. #5
    Senior Member alan's Avatar
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    The earpiece still gets lost sometimes.
    Alan

    Proofread carefully to see if you any words out.

  6. #6
    It occasionally happens to me when I'm using Dragon Dictate on my iMac. I have to go through Preferences to audio setup. Not a problem on Windows using Dragon NaturallySpeaking.
    The test of success is not what you do when you are on top. Success is how high you bounce when you hit the bottom
    --General George Patton

    Complex problems need to be solved collectively.
    ––Paul Nussbaum
    usc87.blogspot.com

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