Recently I purchased a Jay Active Cushion 125 from Southwestmedical.com.

I am a Jay Active Cushion experienced customer because this is my fifth or sixth purchase of this product.

The problem is that this time I received a fluid pad that do not have the same quality I had seen in my previous Jay Active Cushion purchased.

The fluid pad this time is clearly less fluid (more rigid) than my previous ones, what is causing me disconfort while I am using the product.

Definitly they sent me this time an Jay Active Cushion where the fluid pad has problems and maybe promote lesions in my skin. So I am trying to receive another fluid pad.