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Thread: service pak for Windows 7

  1. #1
    Senior Member bigtop1's Avatar
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    service pak for Windows 7

    I am using a laptop with Windows 7. Also using firefox on it. I cannot load and configure the windows service pak on it. I have closed the AVG security firewall when loading at a 10 min increment at a time but, have still been unable to get it onto the computer. Any suggestions out there? I've tried countless numbers of times over the past few months. Wondering if I really need it?
    I refuse to tip toe through life, only to arrive safely at death.

  2. #2
    Senior Member Flatiron's Avatar
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    Quote Originally Posted by bigtop1 View Post
    I am using a laptop with Windows 7. Also using firefox on it. I cannot load and configure the windows service pak on it. I have closed the AVG security firewall when loading at a 10 min increment at a time but, have still been unable to get it onto the computer. Any suggestions out there? I've tried countless numbers of times over the past few months. Wondering if I really need it?
    SP1 is needed.


    Installing/Uninstalling Service Packs
    1. Troubleshoot problems installing a service pack for Windows 7
      http://windows.microsoft.com/troubleshootwindows7sp1
    2. Win7 SP1: Installation tips
      http://windowsteamblog.com/windows/b...follow-up.aspx
    3. Steps to follow before you install Windows 7 Service Pack 1 from the Microsoft Download Center
      http://support.microsoft.com/kb/2505743
    4. How to uninstall Windows 7 Service Pack 1 (SP1)
      http://windows.microsoft.com/en-US/w.../uninstall-sp1
    5. Learn how to install Windows 7 Service Pack 1
      http://windows.microsoft.com/en-US/w...ice-pack-1-sp1
    6. Free unlimited installation and compatibility support is available for issues related to Windows 7 Service Packs. Availability of chat, phone or e-mail support differs depending on your geographic location. Some issues may require more advanced support for which there may be a charge: https://support.microsoft.com/oas/de...direct=1&sd=gn
    7. Support for Windows 7 technical problems and troubleshooting
      http://support.microsoft.com/ph/14019#tab1


  3. #3
    Senior Member bigtop1's Avatar
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    Thanks to flatiron, I finally had to contact microsoft regarding my inability to load the service pak for my windows 7. The fellow from India was polite but, I had a hard time understanding him. We did much better in a chat window he set up for us to communicate. He got right into the problems after I explained to him what the problem was. Would you believe that it took the good part of 3 days to finally get it resolved and, was able only to do this by having to reload the windows 7 program. The problem, (according the Gaurav, the microsoft guy) was corrupted files in the windows 7 I was running. He stated that this was common because of other programs that had been loaded in the past that had conflicts with the W-7 program. Then, there was the question as to whether or not I was going to be charged for all his work. I explained to him that I really hadn't had a problem and, that I was only doing what was recommended by microsoft. We eventually came to an agreement on that and, there was no charge to me. Now, I am back up and running as before. With an updated windows 7 . Just wanted to up date this post.
    Last edited by bigtop1; 10-15-2011 at 09:32 PM. Reason: spelling error
    I refuse to tip toe through life, only to arrive safely at death.

  4. #4
    Senior Member brucec's Avatar
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    I'm still amaze how much microsoft makes by support tickets for their buggy program
    We must reject the idea that every time a law's broken, society is guilty rather than the lawbreaker. It is time to restore the American precept that each individual is accountable for his actions.
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