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Thread: Tilite ZRa 2 Backrest issue (video inside)

  1. #11
    Quote Originally Posted by taziar View Post
    I guess if I had a brand new chair I wouldn't be happy if I found ANY issue..but seriously - can't you fix that just by sitting in the damn thing? Where's the harm? My chair doesn't even HAVE the clip mechanism - it's broken and removed for 5+ years, I don't even see it as being necessary.
    you arent following me. it gets worse which throws your back angle out of wack....i stopped running my new zr2 untill its fixed
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  2. #12
    Senior Member chriZ's Avatar
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    Quote Originally Posted by fuentejps View Post
    you arent following me. it gets worse which throws your back angle out of wack....i stopped running my new zr2 untill its fixed
    exactly.

  3. #13
    Ordered one today. J3 back. Bad mistake??

    Dme said their the only one tilite could put on. Is he a liar?

    Hijack i know but....please help a gimp.

  4. #14
    yes dme is full of shit
    Bike-on.com rep
    John@bike-on.com
    c4/5 inc funtioning c6. 28 yrs post.
    sponsored handcycle racer

  5. #15
    Senior Member TiLite's Avatar
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    Guys,

    sorry for the delay...i was out of the office for the last couple of days.

    First of all, Fuentejps is correct. That is NOT the way the back is supposed to function. We are painfully aware of this situation and redesigning the mechanism right now.

    Second, regarding the following quote:

    Quote Originally Posted by Edinburgh Colin View Post
    My new Series 2 had the pin come loose within 2 weeks of delivery.
    3 1/2 weeks later the parts come from TiLite and the engineer comes out yesterday to fit them, strips the chair of the old parts and is about to fit the new ones and guess what they don't fit!
    The diameter of the new part which should slip fit into the back upright side post is too big and not by a lot but microns maybe 0.5 to 1mm.
    What's the chances on a new design of having 2 new designed parts minutely different?
    Even the engineer was stunned and he's been at this for years.

    Guess I need to wait another 2 1/2 weeks of having a TiLite ornament lying in my house while I get around on an ever more comfortable Quickie Argon I got new 3 months ago and has been great.
    That PIN is meant to be PRESS FIT so that it won't come out again like it did previously. If it still isn't working, please call our Customer Service Department at 800-545-2266 with your serial number and we will fix it personally at no cost to you.

    Let me know if you have questions, as I know you will.

    Thanks.
    TiLite. The Ultimate Ride.

  6. #16
    I had a Roho Jetstream put on. Not sure if it was the dme or Tilite who did the change but it was there when I picked it up.

  7. #17
    Senior Member TiLite's Avatar
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    Quote Originally Posted by TLLOYD View Post
    Ordered one today. J3 back. Bad mistake??

    Dme said their the only one tilite could put on. Is he a liar?

    Hijack i know but....please help a gimp.
    The J3 Back will fit on most all TiLite chairs. We have both 3" and 4" rigidizer bars with custom placement options, so there are VERY FEW instances where the J3 back would not fit on a TiLite.
    TiLite. The Ultimate Ride.

  8. #18
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    Quote Originally Posted by fuentejps View Post
    you arent following me. it gets worse which throws your back angle out of wack....i stopped running my new zr2 untill its fixed
    Ah....got ya now. my apologies, that's crap.

  9. #19
    Senior Member chriZ's Avatar
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    Quote Originally Posted by TiLite View Post
    Guys,

    sorry for the delay...i was out of the office for the last couple of days.

    First of all, Fuentejps is correct. That is NOT the way the back is supposed to function. We are painfully aware of this situation and redesigning the mechanism right now.

    Let me know if you have questions, as I know you will.

    Thanks.
    Thank's for the information.
    I will comunicate my friend about it.

  10. #20
    i have the same slop in my zr2 backrest.
    and no, i am not happy about it.

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