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Thread: My Home Health Agency dumped me today

  1. #11
    Thanks for the replies. I once was totally independent but with breaking, worn shoulders and sores I've gotten while hospitalized has made me require help for almost 10yrs now.
    Linda and MSwife, as Medicare changed so did the quality of care from most agencies. None want quads as they consider us "total care" and as such they think the rate of reimbersment isn't worth their time. Most of these agencies offer their employees no benefits, mileage, gloves or info prior to them entering a clients home. Many hire and send someone without completing background checks.
    Many of the workers will work for 2 or more agencies at the same time. They will get a list of clients then decide which to take depending on location or simply the client closest to their childs school at 3pm. Possibly if these agencies promised enough hours or benifits they would get dependable staff. An agency affiliated with a hospital uusually has employees who get benifits, retirement and are supplied with gloves,etc.
    A hospital legally shouldn't discharge someone with out proper follow up care. If I was being discharged my Medicare would pay Bay Care Home Care. I don't want to bee hospitalized again!
    Hi, Yo Bob Sam (the ladie's man), If I could ever have gotten the same person twice I may have been able to work it out. It gets old quick having someone neew daily.
    Cheesecake, Didn't think of Tampa General. I also have been out of the loop so long I didn't know there was a SCI Resource Center there. I used to speak at Tampa General about wheelchair sports on there "Wheel Chair Awareness Days". The late Karen Jacobs was a dear friend. I'll try them.
    Hip Crip, I have the 'Better Business Bureau' mailing me a formal complaint form. I spoke with people at the 'Elder Abuse' # who in turn gave me the ph# for 'Gulf Coast Legal Aid'. Surprisingly, they answered near 5pm on a Friday. They are going to look into my complaint. I hadn't thought of AARP. As they are such a big lobbying group they may have something to offer. I am (can't believe I'm admitting to this but over 50). I may threated the newspaper but really don't want my previous co workers and friends see how troublesome my life has become.
    Random. The agency I'm writing about is named 'Home Instead'. Yes, it feels good to 'out' them. I really feel there is a conflict of interest between my case manager and this agency. She put me with this agency and now expects me to find another. What is her job? I wrote to a guy from my high school class who now ownes a "Home Instead" franchise about 50 milse S of me in Napels, FL. We went to school in NY and I didn't really know him but am helping get people foor a 40th hs reunion in 2011. There are now 3 quads in my class of 90. Everyone knew me as I broke my neck my Jr. year. He claimes to be blessed and quotes Bible Verses. I'll see if he answers my quesions about "Home Instead".
    criptigimp, I forgot what I was going to direct to you but will edit.
    Don't worry, I'll be able to beg, borrow and steal care while finding answers.Answers like why we have the waiver program if it doesn't work. They pissed me off. Till I get some ans. and Thank You all for the help it's all been good.
    Last edited by dash; 04-26-2010 at 02:54 PM.

  2. #12
    KKMay, do you play on The Dallas Maverics? I was on the mens Florida Renagade Team way back when Dallas and The Renegades were in the finals of NWBA. Dallas hosted the tournament. I was 'the girl' on our team and in the league. I earned my spot through fundraising and getting bball players to use Gerry Whites? chairs. All season I only went on the court when there was a 50pt lead or more. I'm a quad. I just liked to travel with the team and not be book keeper. Yes, this is a bummer.
    Mona, Thanks for the well wishes. There is a community directed care program here in FL. They were allowing a certain # of people from districts (5 in FL I think) due to funding. Areas with high concentrations of disabled had a longer wait. When 1st needing help the list in this high concentrated area was long. I suppose my case manager would know.
    I have heard stories of those "difficult" clients. I hope I don't get that rep. I'm easy to get along with as long as someone doesn't cause harm.

  3. #13
    The University of Maryland did the test on the "Consumer Directed Care Program" in FL. I volunteered as a 'test' subject as I felt FL needed anything different then what was available. I got picked in a blind study to be in the control group. The control group used agencies. Then I went to sleep one night and woke a month later in ICU. I remember their being a big question if I met the criteria to stay with Gulf Coast Community Care a as on their paperwork it said my case manager needed to speak with me every 3mos. I was on a vent trying to live and couldn't talk, eat, drink... I layed there thinking I was living in the 'Theatre of the Absurd"
    Last edited by dash; 04-26-2010 at 02:51 PM.

  4. #14
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    Quote Originally Posted by dash View Post
    ...Most of these agencies offer their employees no benefits, mileage, gloves or info prior to them entering a clients home...
    Agencies that don't supply their employees with gloves are breaking the law. Call OSHA for confirmation.

  5. #15
    Thanks Random, I have one of their better employees on fb. She confirmed the no gloves supplied story heard from all.
    Yo Bob Sam, aren't you on my fb?

  6. #16
    Senior Member Mona~on~wheels's Avatar
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    y/w The system stinks! Home Health Care has everything on their side.
    What they say is the truth and carries all the weight. According to them.
    Boy you've been through it. It makes me sick to know they've treated you this way.
    I pray you find good help.

    You're right about money.
    When my pca's got $7 hr my care was horrible.
    Now that they're paid good I get great care!
    They wanted the easy work before.
    Ones all you did was basically sit with.

  7. #17
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    i've seen some shady aides on the consumer directed care here in ny state. and most ppl dont want to report their aides because they know finding good ones is sooo difficult. doesnt get much better with an agency.

    my aide was telling me how another aide tried to feed her client a bloated can of corn. thank goodness the client wasnt mentally impaired and yelled at the aide. that aide had to be reported so then everyone got more training in food prep.

    it's good that you arent left in a lurch until you get things situated tho!
    "Smells like death in a bucket of chicken!"
    http://www.elportavoz.com/

  8. #18
    Senior Member Mona~on~wheels's Avatar
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    Shady? How?

    I hire my own attendants & we have long interviews & a background check.
    Really a good thing she was alert. I buy my own groceries & most the time cook together. They're just my hands. I love cooking. I find money keeps them modivated to do their best. That's why HHS should pay their care more! It's a hard job.

  9. #19
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    Quote Originally Posted by Mona~on~wheels View Post
    Shady? How?

    I hire my own attendants & we have long interviews & a background check.
    Really a good thing she was alert. I buy my own groceries & most the time cook together. They're just my hands. I love cooking. I find money keeps them modivated to do their best. That's why HHS should pay their care more! It's a hard job.
    they bring their kids to work, or as in one case i saw the aide called 30 min b4 her shift and said her car broke down (ok, fine) but when she returned the next week, she wrote down the missing day as a sick day which means she got paid for missing a day of work = medicaid fraud. i had to report the aide behind the client's back because i really didnt want to be a part of that. aides have stolen from the clients in my bldg, one aide took a client's van and drove it to niagra falls casino with the client in the van and left her there for 3 hrs while they went gambling... i can go on for a while.

    it was a good thing that the woman was alert bcuz that was death in a can if i ever saw it. (how the aide didnt notice the smell is beyond me).
    "Smells like death in a bucket of chicken!"
    http://www.elportavoz.com/

  10. #20
    Senior Member Mona~on~wheels's Avatar
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    oh my gosh! I'm confused were these people on CDS?
    You said the aide worked for a client & wrote down time she didn't work.
    Then you reported them behind the clients back.
    How did you know? Like I said I'm confused.
    My pca's timesheets are here at my house.
    I look them over & sign them before I mail them in.
    I know what they worked.

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