Results 1 to 6 of 6

Thread: Urological suppliers -- Get the supplies you need, not the ones you don't

  1. #1

    Urological suppliers -- Get the supplies you need, not the ones you don't

    Addiesue posted a thread here yesterday [later moved to the Equipment & Services forum] generously offering to give away a supply of catheter insertion kits that she received but has no use for. My previous urologicals suppliers (A-Med and CCS Med) also used to send me cath insertion kits along with my order in order to get insurance reimbursement.

    While the staff at A-Med was always very pleasant, CCS Med was constantly screwing up my orders and their customer service was atrocious. Both, however, sent me these bulky cath kits that I labored to give away and often wound up simply throwing out.

    Steve Winter, a CC member who was the person who spearheaded the successful effort to get Congress to expand the Medicare allowance of catheters from a precious few per month to 200, suggested that I switch suppliers to UTI Medical, and I'm glad I did. They send me only the supplies that I need (including gloves and lubricant, which my previous suppliers would not).

    I've spread the good word about UTI Medical before and a bunch of CC members have made the switch over and they all seem to be very happy. If you suspect that you're not getting the best service possible from your supplier, I suggest giving Phil Dye, the owner, the opportunity to treat you like you're his favorite customer.

    UTI MEDICAL: 1-877-STOP-UTI
    Last edited by Jim; 07-23-2015 at 11:23 AM.

  2. #2
    ill 2nd that. i went from uromed who started wanting copays and deductibles while double and triple billing my ins.

    uti med is fantastic
    Bike-on.com rep
    John@bike-on.com
    c4/5 inc funtioning c6. 28 yrs post.
    sponsored handcycle racer

  3. #3
    does he have a web site?
    thank you

  4. #4
    Quote Originally Posted by jim sampson View Post
    does he have a web site?
    thank you
    Not yet, but he's promised it's coming. You can email them at help@utimedical.com but Phil's old school and doesn't live on his computer.

    Actually, it's something of a treat to call him and engage in conversation -- Phil gives great phone! And when you do get around to calling, budget yourself at least 20 minutes. I promise you'll come away far more persuaded that your concerns are really being heard (and, hopefully, met) than by simply by checking out a website, though it's become a necessity to have one and he knows this.

    Tell him you heard about him from CareCure.

  5. #5
    Suspended Andy's Avatar
    Join Date
    Jun 2003
    Location
    Chicago IL
    Posts
    9,722
    How long has this place been operating?
    Last edited by Jim; 07-23-2015 at 11:24 AM.

  6. #6
    A few years, I think. Phil, the owner, was in the field for many years before starting UTI Medical. Among others, he worked for A-Med for a long time.

    Call him and you'll get the same history lesson .
    Last edited by Jim; 07-23-2015 at 11:25 AM.

Similar Threads

  1. Ordering Urological Supplies
    By jgrant27 in forum Care
    Replies: 5
    Last Post: 07-31-2008, 09:21 PM
  2. equip suppliers
    By donut in forum Equipment
    Replies: 5
    Last Post: 01-11-2005, 01:02 AM
  3. Urological supplies
    By giambjj in forum Care
    Replies: 8
    Last Post: 10-08-2002, 06:46 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •