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Old 09-07-2007, 08:09 PM   #8
SCI-Nurse
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Join Date: Jul 2001
Location: USA
Posts: 30,233
My understanding is that this will also be pushed out to the military.

Using My Healthe Vet, you can reorder your prescriptions, and also see your upcoming appointments (if your VA is participating fully). My understanding is that eventually, since this is a secure site, that e-mail through My Healthe Vet to your provider may some day be available.

When you get your prescriptions, for either supplies or meds, you should have a refill slip that includes a description and the number. You used to have to use them to mail in for refills, but that is no longer needed if you prefer on-line or automated phone refills. Keep these handy so that you have them when either ordering on-line or via phone. That way you will reorder the correct items only.

Sue, we can still receive and send e-mails to patients, but they can ONLY include info such as this
  • Please call me at your earliest opportunity at this number.
  • Please call me to discuss the results of your recent tests.
  • Please make an appointment to see me.
This is the message we are supposed to send out to any patients who send us an e-mail:

Quote:
Dear veteran,
The VA has determined that e-mail is not considered a secure method for discussing your care, so in order to protect your privacy, I must avoid writing any detailed guidance about your health and ask that you instead call me at the number below so that we can discuss your questions or concerns.


We cannot include the results of the test, diagnoses, or any details of your medical or health management, nor your SS#. I suspect the DOD will be drug along on this since they seem to follow the VA's lead in a number of areas.

(KLD)
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