View Full Version : Can't remove a program...bluescreen.
betheny
10-18-2006, 08:40 PM
My husband installed a video editing program on my laptop. During installation it bluescreened. It had just returned from the shop due to a computer-floor collision.
When I try to uninstall this program, it says that it can't install. If I try to install or download anything large, it bluescreens on me now. I need this program off, and I guess my laptop needs to go back to the repair shop. I have Adobe Illustrator coming, I'm excited and want to be able to install it with no glitches.
Any advice?
Patonb
10-18-2006, 10:35 PM
Try doing it in Safemode.... f8 or f10 on startup. It probably installed part of the drivers so its causing a screw up.
metronycguy
10-18-2006, 10:39 PM
use the restore feature in winxp to bring things back before the program was installed
Broknwing
10-19-2006, 05:16 AM
Any advice?
Buy a Mac :p :mega:
Worse case, you can save your important data to a CD, reformat your drive and then resinstall your programs.
Hunker
10-19-2006, 04:23 PM
My friend here at work the same problem "bluescreen" he told me to to trll you to check this out. http://www.iolo.com/sm/ads/landing/index.cfm?pid=445F2C56-41B2-449B-8E15-F880DD92137D
The infamous bluescreen of death...I hope you can get it resolved Betheny.
Sometimes the bluescreen is a registry issue. Have you any apps to check out your registry?
Video editing on a laptop? That sounds like an excersize in frustration. Big processor power needed for that, and well, most laptops dont have the big heat generating processors needed for that.
betheny
10-19-2006, 07:26 PM
Yeah, Andy, I know. Unfortunately my laptop is much newer than our dinosaur of a desktop pc...the desktop is so slow it takes forever (I'm told, I don't use the video editing program.)
Anyway, System restore fixed me up, at least until he tries to reinstall that program.
Thanks everybody!
dan_nc
10-21-2006, 05:22 AM
The infamous bluescreen of death...I hope you can get it resolved Betheny.
Sometimes the bluescreen is a registry issue. Have you any apps to check out your registry?
Blue Screen of Life, my friend ... BSOL!!!
:)